Case studies · Oct 13, 2026
Switching from another POS without stopping work
Why they switched, the setup and how the team adapted
Profile: A restaurant that previously used a different POS system.
Before AliPos
The owner was unhappy with the old system’s stability and wanted a clearer view of till operations, stock and reports. The main risks of switching were staff concerns, moving the product list and working through peak hours.
What was done in AliPos
The team agreed the menu, prices, categories, staff roles and launch order. After test orders were checked, staff were trained on everyday operations, and the first shifts ran with extra support from AliPos.
Results
| Metric | Before | After |
|---|---|---|
| Menu items checked before launch | not systematic | 100% of the key menu |
| Cashier training | informal | by role checklist |
| Menu errors in the first week | 10 cases | 3 cases |
Client’s words
«It mattered to us not just to replace the till, but to check the menu and prepare the staff in advance.»
The venue’s name is not disclosed at the client’s request.
